Office Furniture Manufacturer/Distributor: Project Rescue

After a $1.5 million project with a previous implementation partner stalled, the office furniture manufacturer/distributor reset its implementation and went live 15 months after our team joined.

The office furniture manufacturer/distributor spent $1.5 million and 15 months with a previous implementation partner before the project was reset. According to the project account, the project had not completed a successful round of data migration or user acceptance testing (UAT). An integration with an independent software vendor (ISV) remained incomplete, leaving a partial solution and causing delays. About $300,000 had been spent on the project-management role with limited return, and no go-live date could be established.